Our services and technology solutions are informed by complexity thinking in seeing human organisations as Complex Adaptive Systems.
A Complex Adaptive System is where independent agents (co-workers / employees) collaborate based on a set of constraints (e.g., contracts).
The agents are at the same time subject to the constraints of the organisation as well as influencers on those constraints:
Any observer or probing activity on a Complex Adaptive System influences the system through the very act of observing/probing.
The functioning of the system cannot be understood by isolated analysis of the parts - the system as a whole displays properties that are unique to the combining of the parts.