Sensemaking, the narrative research method we employ, enables whole populations of employees, customers or other stakeholders to form part of a human sensor network.

Narrative research applied to organisational measurement not only has the potential to replace traditional research tools, such as surveys and focus groups. It also creates networks for ordinary purposes that can be activated for extraordinary need.

Combining narrative research with complexity thinking-informed advisory constitutes a new approach to evidence-based organisational development under conditions of uncertainty.

© 2019 by Human-Equity Ltd

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