Frameworks and Principles

Over the past 50 or more years, organisational development researchers and practitioners have produced an almost overwhelming number of models and frameworks. At a very high level, we can observe how management theory has evolved in step with industrial and technological progress, from mechanistic models (e.g., Taylorism) to systems thinking (e.g., cybernetics) and more recently to complex social network paradigms. 

These latest perspectives in organisational science leverage complexity science and integrate far broader disciplines such as sociology, anthropology and psychology, and frequently draw on analogies in natural sciences (e.g., ecosystems).

With their focus on gathering and understanding human behavioural and experiential data, our Collective Navigator™ and Collective Navigator 360™ solutions have their foundation in the latest principles in how to approach and leverage the inherent complexity of organisations.


Harnessing the power of narratives research ('sensemaking'), Collective Navigator™ and Collective Navigator 360™ integrate very distinct principles from traditional survey methods, which are detailed below.

Complexity Principles: Narratives and Sensemaking
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